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Privacy & Security

789com's Privacy Policy — Your data is safe with us

We believe in full transparency. Here you'll find a clear, straightforward explanation of what personal data we collect, how it's used, and how it's kept safe.

Last Updated: January 2026
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Table of Contents

1 Introduction

789com takes your privacy seriously. This privacy policy has been written with Bangladeshi users in mind, so you can easily understand exactly how we handle your personal data.

When you use the 789com website or mobile app, certain data is collected as a natural part of the experience. We use this information solely to provide you with better service and to ensure the security of the platform.

This Privacy Policy applies to all 789com services, including the website, app, live chat, and email communications.

789com never sells your data or shares it with unauthorized third parties. Your information belongs to you alone.

2 What Data We Collect

789com collects two types of information — what you provide directly and what is collected automatically while you use the platform.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Management & Notifications
Financial Information Mobile Pay/Nagad number, transaction history Secure Payment Processing
Device Information IP address, browser type, operating system Security Monitoring
Usage Data Page visits, game history, betting records Service Improvement & Personalization
Cookie Information Session data, preference settings Improving User Experience

We only collect information that is strictly necessary. We never ask for data we don't need.

3 How Your Data Is Used

789com uses the information we collect for the following purposes:

  • For account creation, verification, and management.
  • To securely process deposit and withdrawal transactions.
  • To prevent fraud, money laundering, and other illegal activities.
  • To send you promotions and offers tailored to your preferences (only with your consent).
  • To provide customer support and technical assistance.
  • To analyze and improve platform performance.
  • To meet legal and regulatory obligations.

You can opt out of marketing emails or notifications at any time — either by contacting support or updating your preferences in account settings.

4 Data Sharing & Disclosure

789com does not sell your personal data. However, information may be shared with third parties in the following limited circumstances:

  • Payment Processors: To process transactions with Mobile Pay, Nagad, and our banking partners.
  • Legal Authority: To comply with court orders, government investigations, or legal obligations.
  • Technology Partners: To operate the platform (only the minimum necessary data).
  • Security Audit Body: For KYC and fraud prevention purposes.

In all cases above, third parties are contractually bound to comply with 789com's privacy policy and may not use your data for any other purpose.

5 Security Measures

To keep your data safe, 789com uses industry-leading security technology.

SSL/TLS Encryption

All data transfers are secured with 256-bit SSL encryption — every piece of information is encrypted from your browser to our servers.

Two-Factor Authentication (2FA)

OTP verification is available when logging into your account. We recommend keeping it enabled for an extra layer of security.

Firewall & DDoS Protection

Our servers are protected by advanced firewalls and robust cyber attack prevention systems.

Regular Security Audits

An independent security expert team regularly audits our systems to identify vulnerabilities.

24/7 Monitoring

Our security team monitors your account around the clock for any unusual activity.

6 Cookie Policy

The 789com website and app use cookies — small data files stored on your device that help improve your experience.

  • Essential Cookies: For login sessions and security — the site cannot function without these.
  • Preference Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand page visits and usage patterns (anonymized data).
  • Marketing Cookies: To show you relevant offers.

You can manage or clear cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

When you visit the site for the first time, you'll see a cookie consent prompt. You can accept only the essential cookies and reject the rest.

7 Your Rights

789com respects your rights over your data. You have the following rights:

  • Right to Access: You can request to know what personal information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate information we hold.
  • Right to Deletion: Under certain conditions, you may request the deletion of your data.
  • Right to Restrict Processing: In certain circumstances, you may request that we limit the processing of your data.
  • Marketing Opt-Out: You can opt out of promotional communications at any time.
  • Right to Data Portability: You can request a copy of your data.

To exercise these rights support@789com.bid Send us an email and we'll do our best to respond within 30 business days.

8 Data Retention Period

789com does not retain data longer than necessary. General guidelines:

  • All data is retained for as long as your account remains active.
  • After account closure, transaction records are retained for a minimum of 5 years as required by law.
  • Marketing data is deleted after opt-out.
  • Security logs are retained for a maximum of 2 years.

Certain data cannot be deleted before a specified period due to legal obligations. However, such data is not actively processed.

9 Protection of Minors' Data

789com strictly prohibits anyone under 18 from using the platform. We do not knowingly collect any data from minors.

If we discover that a minor has created an account using a false age, that account and all associated data will be deleted immediately.

If you believe your child is using this platform, please contact our support team immediately.

10 Privacy Policy Updates

789com may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through a platform notification.

The date of each update will be noted at the top of this page under "Last Updated." Continued use of the platform after any changes constitutes acceptance of the revised policy.

11 Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us. Our dedicated privacy team will handle your matter with the highest priority.

  • 📧 Email: support@789com.bid
  • 💬 Live Chat: Available directly from any page on the platform
  • ⏰ Response time: Typically within 72 hours

To request data deletion or a copy of your information, send us an email with "Privacy Request" in the subject line. This helps us process your request faster.

Why is your data safe at 789com?

The Core Pillars of Our Privacy Protection

End-to-End Encryption

Every piece of your data is protected with 256-bit SSL encryption — banking-grade security on every transaction.

Your Data Is Never Sold

Your personal data is never sold to advertisers or third parties. No exceptions.

Your Control

You can view, correct, or request deletion of your data at any time.

Transparent Data Use

How we use each piece of your data is clearly explained on this page. No hidden agenda.

Rapid Breach Notification

If a security incident occurs, we notify you directly and take immediate action.

Bangla Support

Get support in Bangla for any privacy-related queries. Our privacy team is always ready to help.

Enjoy the Platform With Your Data Protected

Your privacy is fully protected at 789com. Register today and enjoy gaming with complete peace of mind.

Register Now App Download

789com Privacy Policy — A Plain-Language Guide for Players in Bangladesh

When signing up on an online platform, many people wonder — "Will my mobile number or Mobile Pay details be safe?" That's a completely valid concern. 789com takes it seriously. We don't just say we protect your data — we back it up with real technical safeguards.

How secure is your mobile number?

Mobile Pay and Nagad are widely used across Bangladesh, yet many sites store this payment data without adequate protection. At 789com, your mobile payment details are secured with banking-grade encryption and used exclusively for processing transactions — nothing else.

789com Privacy Policy

KYC Verification — Why It's Necessary and How It's Kept Secure

KYC (Know Your Customer) verification may feel like a hassle, but it's there to protect you. Without it, if someone tried to hack your account and withdraw funds, there would be little standing in their way. At 789com, KYC data is used solely to confirm your identity and is never shared with third parties.

Common Misconceptions About Cookies

Many people assume cookies are used to steal personal information. In reality, most cookies simply remember your session and preferences. 789com uses only essential and analytics cookies — marketing cookies are never activated without your consent.

789com Responsible Gaming

Exercise Your Rights

At 789com, you're in control of your data at all times. Want to view, correct, or delete your information? Just send us an email. Our privacy team will respond within 72 hours.

Our Privacy Policy is more than a legal obligation — it's our commitment to you. Game with confidence at 789com; keeping your data safe is our responsibility.

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